5/2/2023 0 Comments Spamassassin rulesets![]() ![]() Now, I trust them with looking over my entire support department - so much so that we ordered two fully managed servers from them. I can happily say that their support has been more than I expected. Philip, a Server Management turned Managed Server client: My appraisal of a WH providers focuses on three aspects: (a) Are they morally sensitive? (b) Do they have the proper skills? (c) Do they manage to setup an enviroment, and keep it running, so that their skills are delivered in an optimum performance under their moral guidance? (d) Are they apt to work on adverse circunstances - when a more severe problem comes into stage - with the same nice sway they perform ordinary support - that is, moral binding and skills remain as high or higher when they are in the Emergency Room? Concerning Acunett, I`d say: (a), (b), (c) and (d) YES! Past results and ongoing experience could not be any better. Acunett takes care of more than 1.5 thousand of my webhosting clients, split into their managed Linux servers. I`ve been working since 2002 and met Ronny Fang from Acunett about five years ago. Paula Oliveira, a Server Management turned Managed Server client: They were there for me when I had my first server and they are there for me now. Ronny and the guys have always treated me right. Greg, a Server Management client: I have been dealing with Acunett since 2005. I have consolidated hosting accounts making AcuNett my only hosting provider Their follow-up on issues or problems, even those not associated with AcuNett, has been superior. Hi, I have been hosting with AcuNett for about 5-6 years. Acunett manage all our server with over 400 live website the last years and are doing a great job. Even on that occasional 366th day.ĪcuNett is a great long term business supplier for us in our online business. Rain or shine, holidays, we're here for you. Servers we manage will be up 100% of the time beside planned maintenance. Nor do we simply claim to protect your data. If it's down, we'll have it back online before you can spell "H-E-L-P." ![]() On average cases are closed within 1.5 hours We leave room for 10% of tickets that by nature, take more time to resolve.ġ.5 Hour Average Resolution Times - Guaranteed We say 9/10 as 90% of all tickets fall here. On average work begins well under the 1 hour mark. We start on each case within 1 hour.Ģ0 Minute Average Response Times - Guaranteed Tired of mass replies? No dubious "response time" here. ![]()
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